Quality policy

Our vision is to be recognised as a leading firm in the provision of specialist consulting services in the health care industry, and to maintain our reputation as a nationally recognised consulting firm. We are committed to developing our skills and knowledge to continue to provide these services at a very high quality and to use our expertise to help our clients achieve their objectives.

Quality is at the forefront of our business dealings and so HPA has implemented a quality management system that complies with the ANS/NZ ISO 9001:2015 standard. We also use the Australian Standard for Risk Management, AS/NZS 31000:2009 and the Project Management Body of Knowledge (PMBOK) project management standard. These systems reflect our commitment to:

  • Identifying and meeting the needs of our clients.
  • Providing products that are based on quality literature and situational reviews, and sophisticated data analysis; and that are useful to the client.
  • Maintaining ongoing and close relationships with our clients throughout the lifespan of a project.
  • Effectively consulting with and managing stakeholders throughout projects.
  • Delivering quality products on time.

Health Policy Analysis is committed to regularly reviewing its quality system to maintain its suitability and effectiveness for our clients.