Project objectives
In late 2019, the Australian National Audit Office (ANAO) reviewed the implementation of the My Health Record (MHR) system. The ANAO, while noting that the implementation of MHR has largely been effective to date, made recommendations for further improving risk management and evaluation of the system, including a recommendation that the Australian Digital Health Agency “develop and implement a program evaluation plan for My Health Record, including forward timeframes and sequencing of measurement and evaluation activities across the coming years, and report on the outcomes of benefits evaluation.”
HPA partnered with Taylor Fry to develop a 10-year evaluation plan for the MHR that addressed this recommendation.