Project objectives

The project aimed to develop a performance framework (including indicators and targets) for the 2011–12 Health Service Agreements between the South Australian Department of Health and the Local Health Networks (LHNs).

South Australia Department of Health

Our approach

We critically reviewed indicators and targets previously used by the Department of Health with the LHNs, consulted with LHNs and developed recommendations for governance arrangements to monitor, review and manage the performance of the LHNs, including a policy for escalating the degree of monitoring and review by the Department for inadequate performance.


The performance framework was implemented for the 2011–12 service agreements with LHNs.

Our vision

HPA aims to be a leading firm in specialist consulting services in the health care sector, offering qualitative and quantitative analysis and synthesis of evidence, providing expertise in statistics and data science, and contributing to well founded and practical policy advice. We aim to deliver the highest quality of services, helping our clients to achieve their objectives, while transferring our expertise and building their capabilities.

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